DTR Business Systems

DTR is committed to providing technology resellers with a consistently spectacular customer experience. To best accomplish this, DTR has established certain policies and procedural guidelines. It is our belief that putting this information right out in front of our customer base goes a long way towards setting realistic expectations. Please know that our intent is for your DTR customer experience to be not just good - but fantastic. Please don't hesitate to contact DTR with any of your questions, concerns and comments. For contact information - visit the DTR CONTACT page.

general terms General Terms and Conditions	General description of DTR policies and terms

support terms Terms of Support / Service	This section describes the DTR support and service policies. What's included, what's not and related information is available here.

payment options Payment Options Page	Description of DTR payment options (net accounts, COD, credit cards etc.) as well as credit considerations are discussed here. It makes sense to be informed on this important subject.

shipping options & terms Shipping Options Page	DTR ships via Federal Express, UPS and a variety of other methods - plus, we utilize electronic delivery when appropriate. Check out this info so that your next order arrives the way that is best for you and your customer.

product evaluations Product Evaluations	Product evaluations can be very helpful in determining the functionality of new and specialized products - evaluations can also be quite problematic. Review this information for clarification on DTR's product evaluation policies and procedures.

product returns Product Return Policy	DTR's return policy is covered here. Make sure that you understand this information thoroughly - we do not want there to be any confusion.

complete DTR policy document Download Complete DTR Policy Document	This document (downloadable in PDF format) includes all of the information described above.


DTR Business Systems, Inc. • Server Solutions for Today's Reseller PHONE: 909-598-5721 FAX: 909-598-2231 TOLL FREE: 800-598-5721