| Case Study - Comprehensive
Data Services Builds Microsoft Practice
The Challenge: To find a
meaningful way to develop a deeper relationship with their customers
by adding Microsoft platform technologies to the customer's
environment - and be able to do it over and over throughout their
customer base.
"We were really looking for a way to
deepen the relationships we had with our existing customers while at
the same time develop a fresh point of contact with new prospects.
Microsoft seemed like the perfect fit." Sam Nehama, President,
Comprehensive Data Services (a services and solutions provider in the
greater Dallas/Ft. Worth market).
Obstacles to Success: Reseller
had very little experience with Microsoft platforms and wanted to
increase revenue and customer loyalty without re-inventing the wheel.
Needed a partner to advise and assist.
"We'd been using DTR for our SCO
systems for several years - and were excited that we could continue to
count on DTR for Microsoft servers, products and support as well."
Sam committed to a Microsoft inclusive strategy and partnered with
DTR.
Formula for Success: Partner
with DTR to provide the pre-sales advice and post-sale support along
with custom configured Intel server platforms.
"With DTR as our primary resource, we
were able to begin deploying Windows servers for our customers. We've
successfully deployed 3-4 Windows servers and are finding the model to
be easily replicatable - just what we want. DTR's Microsoft
server support team has been just excellent - we simply could not have
made this work without them. Our success has proven this to be a
great direction for our company - customers are very pleased that they
can count on us for their entire IT infrastructure - and we can count
on DTR." |
